Question 1

How do I book an appointment?

Accepted Answer

Book online 24/7 via our website or call +61 2 8526 4000 during opening hours. Same-day and next-day appointments are often available for urgent injuries.

Question 2

What conditions do you treat?

Accepted Answer

We treat acute and persistent musculoskeletal conditions for adults and adolescents, including: neck and back pain; headaches and migraines (including cervicogenic); shoulder, elbow and wrist pain; hip and groin pain; knee injuries (patella tendinopathy, ACL rehab, meniscus); shin, ankle and foot pain (including plantar fasciitis); running-related injuries and load management; workplace and desk-related pain; pre- and post-operative rehabilitation; sports injuries across AFL, rugby, soccer, running and cycling; and return-to-sport testing and programming.

Question 3

Do you offer sports physiotherapy and return-to-sport testing?

Accepted Answer

Yes. Our sports physiotherapists provide assessment, strength and conditioning programming, field-based return-to-play criteria, running gait analysis, and performance screening for field and endurance sports.

Question 4

Do you provide VO2 max testing and bike fits?

Accepted Answer

Yes. We offer laboratory VO2 max testing with personalised training zones and professional cycling bike fits to improve comfort, performance and injury prevention. These can be booked online under Performance.

Question 5

What should I bring to my first appointment?

Accepted Answer

Please bring any referrals, imaging reports or scans, your private health fund card, and Medicare card if applicable. Wear comfortable clothing that allows assessment of the injured area. Arrive 5–10 minutes early to complete a short intake form.

Question 6

What are your consultation fees?

Accepted Answer

Initial and standard follow-up consultation fees are listed on our Fees page. Performance services such as VO2 max testing and bike fitting are itemised separately. For the latest prices or a quote, please see our Fees page or call reception.

Question 7

Do you offer treatment packages or programs?

Accepted Answer

Yes. We offer structured rehab and performance packages (e.g., return-to-running, post-op knee, shoulder stability, desk-worker neck pain). Packages provide a clear plan with measurable milestones. Availability and inclusions are listed on our Fees page.

Question 8

Do you accept private health insurance and HICAPS rebates?

Accepted Answer

Yes. We process private health fund rebates on the spot via HICAPS. Your gap amount depends on your fund and level of cover.

Question 9

Do you accept Medicare EPC/TCA referrals?

Accepted Answer

Yes. We accept Medicare Chronic Disease Management (EPC/TCA) referrals arranged by your GP. A Medicare rebate applies to eligible consults. Please bring your Medicare card and GP referral.

Question 10

Do you see NDIS, DVA, Workers Compensation and CTP clients?

Accepted Answer

Yes. We see NDIS participants (self- and plan-managed), DVA card holders, and Workers Compensation/CTP claims. Please bring your approval details or claim number so we can invoice correctly.

Question 11

What is your cancellation and no-show policy?

Accepted Answer

We require at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or non-attendance may incur a fee. Please contact reception as early as possible if you need to make changes.

Question 12

How long are appointments?

Accepted Answer

Initial consultations are typically longer to allow a thorough assessment and treatment plan. Standard follow-ups are shorter and focused on progressions. Performance services (e.g., VO2 testing, bike fit) have set durations listed at booking.

Question 13

Do you offer telehealth physiotherapy?

Accepted Answer

Yes. Telehealth consults are available for follow-ups, exercise progressions, and workstation assessments. Book online and select Telehealth, or call reception for assistance.

Question 14

Where can I park and how do I get there by public transport?

Accepted Answer

Parking and transport options are listed on our Contact page, including nearby car parks and walking times from North Sydney Station and bus interchanges.

Question 15

Do you treat children and older adults?

Accepted Answer

Yes. We treat adolescents through to older adults and tailor assessment and exercise programs to age and goals.

Question 16

Do I need a GP referral to see a physiotherapist?

Accepted Answer

No referral is required for private physiotherapy. A referral may be required for Medicare EPC/TCA, DVA, Workers Compensation or CTP claims.

World-Class Physiotherapy, Transparent Pricing

“Premium care. Proven results."

Individual Physiotherapy Sessions

Initial Consultation

$130

Subsequent Consultation

$130

Telehealth Consultation

$130

Physiotherapy Packages - Smarter Recovery, Better Value

Recovery Package

$1,150

Performance Package

$1,400.

Sports Performance & Rehabilitation Assessments

Running Assessement

$255

VO2 Max Testing

$214.50

Bike Fits

$225

Enquire about a Rehab Package